Privacy Policy

Last updated: April 2026

Scarlatti Digital, operated by Scarlatti (Pty) Ltd, is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it and your rights regarding your information.

1. Who We Are

Scarlatti Digital is a data tracking architecture consultancy operated by Scarlatti (Pty) Ltd, based in South Africa. Our website is scarlatti.digital and you can contact us at [email protected].

2. What Information We Collect

When you submit an enquiry or book a discovery call through our website we may collect the following:

•       Your name and surname

•       Your email address

•       Your phone number (if provided)

•       Your company or business name

•       Your website URL

•       Information about your current marketing platforms and tracking setup

•       Any additional information you voluntarily provide in form fields

3. How We Use Your Information

We use your information solely for the following purposes:

•       To respond to your enquiry

•       To prepare for and conduct your discovery call

•       To send you a proposal or quote relevant to your needs

•       To deliver services you have engaged us for

•       To send you relevant updates about our services where you have consented

4. How We Store Your Information

Your information is stored securely in Go High Level, our CRM platform. We do not store sensitive financial information. We take reasonable technical and organisational measures to protect your data from unauthorised access, loss or disclosure.

5. Who We Share Your Information With

We do not sell, rent or share your personal information with third parties for marketing purposes. We may share limited information with trusted service providers who assist us in operating our business (such as our CRM and email platform), but only to the extent necessary to provide our services. These providers are bound by their own privacy policies.

6. How Long We Keep Your Information

We retain your information for as long as necessary to provide our services and for a reasonable period thereafter for legitimate business purposes. If you request deletion of your information we will action this within 30 days.

7. Your Rights

You have the right to:

•       Request access to the personal information we hold about you

•       Request correction of inaccurate information

•       Request deletion of your information

•       Withdraw consent for marketing communications at any time

•       Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights please contact us at [email protected].

8. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and to understand how visitors use our site. You can control cookie settings through your browser preferences.

9. International Visitors

If you are accessing our website from outside South Africa please be aware that your information may be transferred to and processed in South Africa. By using our website you consent to this transfer. Where applicable we comply with GDPR requirements for visitors from the European Economic Area.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at scarlatti.digital/privacy-policy. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy please contact us at [email protected].